Nikky A
@nikkya
MBA Candidate with a concentration in Artificial Intelligence and Certified Scrum Master (CSM), focused on leveraging AI, analytics, and leadership
What I'm looking for
I am an MBA candidate specializing in Artificial Intelligence at Texas A&M University–Victoria with over 10 years of leadership experience in operations, analytics, and cross-functional team management. My professional background combines business strategy, data analytics, Agile leadership, and emerging technologies to drive operational efficiency and support data-driven decision-making.
During my tenure as a Team Leader at Toronto Hydro, one of Canada's largest electric utilities, I worked extensively with large operational datasets, billing and metering systems, regulatory compliance, and process improvement initiatives. By leveraging automation, analytics, and structured problem-solving methodologies, I helped improve operational performance, reduce investigation times, and support business-critical decisions.
My graduate studies have strengthened my capabilities in artificial intelligence, machine learning, business analytics, and technology-driven business transformation. I have applied Python-based automation, APIs, data analytics, and AI-enabled tools to identify opportunities, streamline processes, and develop practical business solutions.
One of my most significant accomplishments was serving on Team Digby in the CAPSIM Business Simulation Competition. Through executive-level decision-making across finance, operations, marketing, and strategy, our team earned a place on the CAPSIM Top Ten Leaderboard, ranking in the top 10 percent nationally. I represented the team in faculty interviews and external communications, and our achievement was recognized by Texas A&M University–Victoria in an official university news release.
I am also a Certified ScrumMaster (CSM) through Scrum Alliance with experience supporting Agile teams, facilitating collaboration between technical and business stakeholders, and leading cross-functional initiatives. My ability to bridge business strategy and technology positions me well for roles involving AI adoption, digital transformation, business intelligence, operational excellence, and AI strategy.
I am particularly interested in opportunities in AI Operations, Business Intelligence, Technical Program Management, and Corporate AI Transformation, where I can leverage leadership, analytics, and AI-driven innovation to create measurable business value.
Experience
Work history, roles, and key accomplishments
International Programs Volunteer
Texas A&M University–Victoria
Aug 2024 - Present (1 year 10 months)
Supported major campus international events, including International Festival and International Education Week, to foster cultural diversity and student engagement. Helped with event operations, including food handling with safety/cleanliness standards and coordinating interactive games and activities.
Church Hospitality & Production
South Stone Church
Mar 2024 - Present (2 years 3 months)
Welcomed new congregants and supported hospitality in a welcoming environment for services. Contributed to the church production team by managing camera and lighting setups to improve service delivery quality.
Team Leader
Toronto Hydro
May 2012 - Dec 2019 (7 years 7 months)
Led Agile workflow management with Jira and Azure DevOps, improving process efficiency across cross-functional teams. Built and operationalized a Python anomaly detection model to identify unusual billing and metering patterns, reducing investigation time by 20% and improving data reliability for regulatory compliance.
Admissions Advisor
Everest College
May 2009 - May 2012 (3 years)
Prepared and analyzed enrollment and performance reports to support data-driven admission strategies. Used CRM and reporting tools to monitor leads and application progress, streamlining enrollment workflows while ensuring regulatory compliance and accurate documentation.
New Canadian Center Volunteer
New Canadian Center
Jan 2008 - Dec 2008 (11 months)
Assisted immigrant families in navigating community resources and services to support settlement and integration. Organized curricular and extracurricular activities for children, providing hands-on support for cultural adjustment and community connection.
Education
Degrees, certifications, and relevant coursework
Texas A&M University–Victoria
Master of Business Administration (MBA), Artificial Intelligence
Activities and societies: Represented Team Digby in a Texas A&M University–Victoria news release after the team ranked in the top 10% nationally in the CAPSIM Business Simulation Competition.
MBA candidate pursuing a concentration in Artificial Intelligence at Texas A&M University–Victoria, anticipated to graduate in December 2026. Contributed to a Team Digby achievement recognized in a Texas A&M University–Victoria news release.
Houston Community College
Associate of Applied Science, Marketing
Grade: GPA: 4.0
Earned an Associate of Applied Science with a major in Marketing at Houston Community College, transferred in May 2024. Achieved a 4.0 GPA.
Trent University
Bachelor of Arts (Honors), Political Science and Globalization
Graduated from Trent University with a Bachelor of Arts (Honors) majoring in Political Science and Globalization. Completed the degree in 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
bcert.me/pgwkwbwuJob categories
Skills
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