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Nikitha Bhavadas

@nikithabhavadas

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Dedicated professional with expertise in machine learning and data analysis.

India

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What I'm looking for

I am looking for a dynamic work environment where I can apply my analytical skills and problem-solving abilities while adapting to new technologies.

I am a dedicated and detail-oriented professional with a strong background in machine learning data annotation, quality analysis, and process optimization. My experience at Amazon Development Centre has equipped me with the skills to support Automatic Speech Recognition and Natural Language Understanding models effectively. I have successfully onboarded new workflows and collaborated with ML Science teams to provide high-quality datasets for AI model training.

Throughout my career, I have demonstrated my ability to perform Root Cause Analysis to identify quality gaps and improve performance. I developed automation projects that significantly reduced manual processing time and enhanced team efficiency. My commitment to process improvements has led to a reduction in human errors and optimization of data quality, earning me recognition as a Star Performer for my impactful contributions.

Experience

Work history, roles, and key accomplishments

Machine Learning Data Associate I

Amazon Development Centre (India) Pvt. Ltd.

Dec 2018 - Aug 2021 (2 years 8 months)

Worked across multiple workflows in Alexa Data Services, supporting ASR and NLU models. Collaborated with ML Science teams to provide high-quality datasets for AI model training. Developed automation projects to enhance efficiency and implemented process improvements to optimize data quality.

Machine Learning Process Optimization Root Cause Analysis Automation Team Collaboration Data Quality Speech Recognition Natural Language Understanding

Technical Support Representative

IBM India Pvt. Ltd.

Apr 2015 - Apr 2015 (0 months)

Provided Level 1 technical support for Legal & General Insurance, resolving hardware/software issues and managing incidents. Ensured timely resolution of tickets while maintaining SLA adherence and customer satisfaction.

Technical Support Incident Management SLA Remedy Ticketing Tool Customer Satisfaction Tivoli Remote Tool Access Management

Quality Analyst Trainee

L&T Infotech

Jan 2014 - Aug 2014 (7 months)

Performed manual testing on SmartMiles IDE, covering functional, integration, and security testing. Wrote and executed test cases, tracked bugs, and ensured defect closure within SLA across multiple platforms.

Manual Testing Functional Testing Integration Testing Security Testing Redmine Windows Android IOS Testing

Education

Degrees, certifications, and relevant coursework

AIMIT

Master of Computer Applications, Computer Applications

2011 - 2014

Grade: 68.74%

Completed a Master of Computer Applications (MCA) with a focus on advanced computing and software development. Achieved a percentage of 68.74%.

St. Agnes College

Bachelor of Computer Applications, Computer Applications

2008 - 2011

Grade: 64.40%

Earned a Bachelor of Computer Applications (BCA) with a percentage of 64.40%. The program included coursework in programming, database management, and software engineering.