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Nikita Goyal

@nikitagoyal1

QA Manager at IBM, leading end-to-end testing and applying AI validation to mobile and transaction workflows.

At IBM, I lead QA activities for a domestic bank across the software delivery lifecycle, from requirement analysis and test planning to production validation.

I define automation strategies using Selenium, Java, TestNG, and Appium, and perform functional and AI validation across mobile and transaction workflows.

At TCS, I led an 18-member team delivering custody and settlement projects for a US-based investment bank, supporting EMEA client execution and cross-border operations.

At Cognizant, I led quality engineering across banking projects. I automated trade lifecycle validation and enrichment, session management and multi-factor authentication, and KYC workflows.

Experience

Work history, roles, and key accomplishments

Current

QA Manager

Current

IBM

Jan 2025 - Present (1 year 9 months)

Led QA activities across end-to-end software delivery, including requirement analysis, test planning, execution, defect management, UAT and production validation. Managed and mentored QA team members, defined automation strategies using Selenium, Java, TestNG and Appium, and performed end-to-end functional and AI validation across mobile and transaction workflows.

Selenium Java TestNG Appium Test Planning Defect Management UAT AI Testing Agile Scrum Stakeholder Management

Manager

TCS

Sep 2024 - Jan 2025 (4 months)

Led an 18-member team in delivering custody and settlement projects for a US-based Investment Bank, supporting EMEA client execution and seamless cross-border operations. Streamlined operational workflows and implemented targeted risk-mitigation strategies to improve efficiency, regulatory compliance, operational reliability, and audit readiness.

Team Leadership Custody and Settlement Risk Mitigation Regulatory Compliance Operational Workflows Audit Readiness

Senior Associate QE & A

Cognizant

Nov 2016 - Sep 2024 (7 years 10 months)

Led quality engineering efforts across banking projects, covering test automation using Selenium, Java, Cucumber, BDD, and manual testing. Collaborated with global teams to manage defect lifecycles, ensure compliance, and deliver reliable, high-quality software releases.

Selenium Java Cucumber BDD Manual Testing Defect Management Testing Automation Banking Projects