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Nikita Almeida

@nikitaalmeida

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Technical Business Analyst specializing in SQL, Power BI, and process improvement for banking and SaaS.

Canada

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What I'm looking for

I’m looking for a role where I can turn stakeholder needs into scalable reporting and data solutions—using SQL and Power BI—while driving root-cause improvements, automating ETL/API workflows, and delivering measurable efficiency gains.

I’m a Technical Business Analyst with 6+ years delivering data-driven solutions in banking and SaaS/CRM environments. I translate stakeholder requirements into scalable outcomes—strengthening performance, improving data accuracy, and making reporting more efficient through SQL, Power BI, and process improvement.

In my recent Technical Analyst role, I improved issue resolution by 30% and reduced repeat incidents by 45% by focusing on structured troubleshooting and root-cause fixes. Previously, I led 15+ cross-functional workshops to replace informal communication with BRDs/FRDs, cutting rework and accelerating delivery; I also optimized 150+ SQL stored procedures and redesigned dashboard workflows to reduce access time by 60% while improving user experience by 80%.

Experience

Work history, roles, and key accomplishments

Technical Analyst

Gatestone

Nov 2025 - Mar 2026 (4 months)

Improved issue resolution rate by 30% through structured troubleshooting and effective use of knowledge base documentation. Reduced repeat incidents by 45% by identifying root causes and implementing long-term fixes.

Troubleshooting Root Cause Analysis Knowledge Base Incident Management Process Improvement Agile Scrum

Software Developer / BA

Acidaes Solutions

Mar 2018 - Apr 2023 (5 years 1 month)

Led 15+ cross-functional stakeholder workshops to define requirements, replacing email-based processes with structured BRDs/FRDs and reducing rework while accelerating delivery by 20%. Designed Power BI/Excel dashboards and optimized 150+ SQL stored procedures, improving report access time by 60% and enabling faster, clearer decision-making.

Requirements Gathering User Stories Power BI Dashboard Design ETL Data Validation REST APIs

Software Developer / BA

Aahan Communications

Mar 2017 - Feb 2018 (11 months)

Designed and developed a full-stack ASP.NET and MySQL application to replace door-to-door marketing, increasing sales by 65% and improving customer experience. Enhanced database performance by 80% through indexing, query optimization, and data filtering, while supporting testing and issue resolution to deliver stakeholder demos.

ASP.NET Development MySQL SQL Query Optimization Indexing Filtering Test Support & Issue Resolution Documentation Full Stack Application Development