Nikita Almeida
@nikitaalmeida
Technical Business Analyst specializing in SQL, Power BI, and process improvement for banking and SaaS.
What I'm looking for
I’m a Technical Business Analyst with 6+ years delivering data-driven solutions in banking and SaaS/CRM environments. I translate stakeholder requirements into scalable outcomes—strengthening performance, improving data accuracy, and making reporting more efficient through SQL, Power BI, and process improvement.
In my recent Technical Analyst role, I improved issue resolution by 30% and reduced repeat incidents by 45% by focusing on structured troubleshooting and root-cause fixes. Previously, I led 15+ cross-functional workshops to replace informal communication with BRDs/FRDs, cutting rework and accelerating delivery; I also optimized 150+ SQL stored procedures and redesigned dashboard workflows to reduce access time by 60% while improving user experience by 80%.
Experience
Work history, roles, and key accomplishments
Technical Analyst
Gatestone
Nov 2025 - Mar 2026 (4 months)
Improved issue resolution rate by 30% through structured troubleshooting and effective use of knowledge base documentation. Reduced repeat incidents by 45% by identifying root causes and implementing long-term fixes.
Software Developer / BA
Acidaes Solutions
Mar 2018 - Apr 2023 (5 years 1 month)
Led 15+ cross-functional stakeholder workshops to define requirements, replacing email-based processes with structured BRDs/FRDs and reducing rework while accelerating delivery by 20%. Designed Power BI/Excel dashboards and optimized 150+ SQL stored procedures, improving report access time by 60% and enabling faster, clearer decision-making.
Software Developer / BA
Aahan Communications
Mar 2017 - Feb 2018 (11 months)
Designed and developed a full-stack ASP.NET and MySQL application to replace door-to-door marketing, increasing sales by 65% and improving customer experience. Enhanced database performance by 80% through indexing, query optimization, and data filtering, while supporting testing and issue resolution to deliver stakeholder demos.
Education
Degrees, certifications, and relevant coursework
Conestoga College
Post Graduation in Business Analysis, Business Analysis
2024 -
Completed Post Graduation in Business Analysis at Conestoga College starting August 2024.
University of Mumbai
Bachelor’s in Information Technology, Information Technology
2016 -
Earned a Bachelor's in Information Technology from the University of Mumbai starting August 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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