Nicole Wilson

I am a detail-oriented Banking Specialist with a solid background in operations management and customer service. Currently, I am employed at BancFirst, where I excel in providing efficient and accurate service. My responsibilities include processing customer transactions, balancing cash drawers, and resolving account inquiries. I take pride in delivering excellent customer service and ensuring that every interaction is handled with care and precision.

Prior to my role at BancFirst, I served as an Operations Manager, overseeing daily operations to ensure the efficient production and distribution of clean water. This position honed my leadership and problem-solving skills, as I managed staff, maintained equipment, and optimized workflows to meet regulatory standards. My experience also includes working as a Customer Service Representative at Hibbett’s Sporting Goods, where I developed strong communication and multitasking skills in a fast-paced retail environment.

With an associate's degree in Liberal Arts and a commitment to continuous improvement, I am ready to bring my strengths to my next role. I am passionate about leveraging my skills to contribute positively to a team and enhance customer experiences.