Looking for a job

Nicole Mas

@nicolemas

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I coordinate high-volume veterinary clinical operations, care workflows, and patient documentation.

United States

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What I'm looking for

I'm seeking project management roles where I can apply my clinical operations, workflow optimization, documentation, and cross-functional coordination experience while building on my Google Project Management training.

At Heart + Paw, I coordinate veterinary care workflows, patient records, medication requests, and communication among veterinarians, technicians, and outside clinics.

I previously led daily operations at Emancipet, supporting 80+ patients and clients per day while training a 13-person team, managing supplies, and maintaining safety, sanitation, and documentation standards. I used Power BI and SharePoint to maintain operational resources and reporting.

My clinical foundation includes veterinary technician work, medical assisting, phlebotomy, surgical support, medication administration, and infection control. I'm pursuing the Google Project Management Professional Certificate as I transition my clinical operations experience into project management.

Experience

Work history, roles, and key accomplishments

Current

Care Coordinator

Current

Heart + Paw

Jun 2026 - Present (3 months)

Coordinates patient care and documentation, liaising with veterinary teams and external clinics to ensure continuity of care.

Vetspire Outlook Microsoft Office Medical Record Keeping Care Coordination

Branch Manager

Emancipet

Mar 2025 - Oct 2025 (7 months)

Led daily operations of a high-volume veterinary clinic, supervising a 13-person team and ensuring compliance with clinical and safety standards.

Power BI SharePoint Corporate Trainer Inventory Management SOP Compliance

Veterinary Technician

Emancipet

Jan 2023 - Jan 2025 (2 years)

Provided direct clinical care including animal handling, medication administration, surgical assistance, and sterilization in a high-volume environment.

Animal Handling Medication administration surgical assistance Autoclave Operation Medical Record Keeping