Open to opportunities

Nicole Githinji

@nicolegithinji

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Passionate community development advocate with strong research and writing skills.

Kenya

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What I'm looking for

I seek a role that fosters collaboration and promotes sustainable community development.

I am a dedicated professional with a Bachelor of Arts in Development Studies from Jomo Kenyatta University. My academic journey has equipped me with critical insights into community development, gender equality, and humanitarian services. I have a proven track record of contributing to community welfare initiatives, as evidenced by my recognition from Huduma Kenya for my commitment to service.

In my professional experience, I have worked as a Research Assistant at 60 Decibels, where I conduct phone surveys and ensure data integrity. My previous role as a Content Writer at Serenity Crest Homes allowed me to enhance my writing and research skills, creating engaging content that resonates with target audiences. I am passionate about collaborating with organizations that promote sustainable development and am eager to leverage my skills to make a positive impact.

Experience

Work history, roles, and key accomplishments

Current

Research Assistant

Current

60 Decibels

Sep 2024 - Present (10 months)

Conducted phone surveys with customers and beneficiaries, accurately entering data into the 60dB platform. Proactively communicated project progress updates and resolved quality check feedback within agreed timelines.

Phone Surveys Data Entry Project Management Data Privacy Communication

Content Writer

Serenity Crest Homes

Nov 2022 - Aug 2024 (1 year 9 months)

Collected data on assigned topics and uploaded them to the company's website, focusing on creating informative and engaging content to enhance visibility. Developed new content ideas and improved content quality through thorough research and incorporation of industry trends.

Content Creation Data Collection SEO Research Writing Editing Proofreading

Customer Engagement Executive

SunKing

Oct 2021 - Oct 2022 (1 year)

Built sustainable relationships and trust with customer accounts through open and interactive communication, handling complaints and providing solutions. Managed incoming calls, identified customer needs, and provided product/service information while resolving issues.

Customer Service Relationship Management Conflict Resolution Data Analysis Communication Product Knowledge

Polling Clerk

Independent Electoral and Boundaries Commission

Mar 2021 - Apr 2021 (1 month)

Organized the polling place, ensured qualified voters were allowed to vote, and provided instructions and assistance to voters. Ensured accuracy of voter records and promoted a positive atmosphere at the polling station.

Voter Registration Polling Operations Data Verification Public Relations Event Management

Consultant and Research Intern

Centre for Human Rights and Policy Studies

Feb 2020 - Jul 2020 (5 months)

Conducted research, analysis, and developed reports related to projects in security, conflict, and governance. Drafted articles and blog pieces, and played a key role in planning and executing logistics for workshops and meetings.

Research Data Analysis Report Writing Event Planning Logistics Policy Analysis

Content Supervisor

Kenya National Bureau of Statistics

Jan 2019 - Feb 2019 (1 month)

Conducted training for enumerators and assigned enumeration areas under supervision. Ensured that everyone in the supervised area was enumerated.

Training Training And Supervision Data Collection Project Coordination Quality Assurance

Social Development Officer Intern

Huduma Center

Jul 2017 - Sep 2017 (2 months)

Registered Self-Help groups and Community-Based Organizations, provided counseling, and facilitated group dispute resolution. Developed sex-disaggregated data for gender-responsive planning and programming.

Community Development Counseling Dispute Resolution Data Analysis Administrative Support

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Arts, Development Studies

Grade: Second Class Honors-Upper Division

Attained Second Class Honors-Upper Division in Development Studies. The program focused on understanding and addressing critical issues related to community development and social change.

Booker Academy

High School Diploma, General Studies

Grade: C+

Completed secondary education and attained a C+ in the Kenya Certificate of Secondary Education (KCSE). The curriculum provided a broad foundation across various subjects.