Samuel Ngumbau

Performed data annotation on imagery and textual data to enhance machine learning accuracy. Managed ticket escalations to resolve data discrepancies using FreshDesk.

Conducted community-based identification for a regenerative agriculture project, resolved data collection challenges, and translated survey questions into local languages.

Processed deliveries, composed reports on supply discrepancies, and confirmed customer orders through e-commerce.

Managed voter identification and assisted in the voting process while ensuring confidentiality and compliance.

Counseled vulnerable populations on HIV prevention and documented sensitive data while ensuring confidentiality.

Administered interviews and ensured data accuracy through daily checks and community engagement.

Collected data on vulnerable households and ensured participant confidentiality during the survey process.

Conducted social investigations and provided psychosocial support while maintaining confidentiality.

Composed advisory reports and assisted in obtaining victim impact statements for court presentations.

Responded to assignment queries, conducted literature reviews, and formatted content in various citation styles.

Completed certification in End-to-End Business Processes for the Intelligent Enterprise, focusing on managing clean core for SAP S/4 HANA Cloud and enhancing career skills with SAP.

Achieved a Grammar Certificate, enhancing language proficiency and communication skills.

Completed certificates in Computer Skills for Business, Digital Safety and Security, and Interpersonal Communication Skills, focusing on essential skills for modern workplaces.

Received rating certificates for EWOQ rating Software and CrowdCompute Software, contributing to technical proficiency in digital tools.

Earned a certificate in Customer Support Associate, covering topics such as social and emotional intelligence, negotiation, mediation, and customer care fundamentals.

Studied various subjects including peacebuilding, gender and social justice, conflict resolution, media and security, international security, and criminal investigation. Developed critical thinking and analytical skills through coursework in security management and philosophy.