Nicole Evans

Scheduled and attended patient appointments, ensuring seamless care coordination and managing medication refills. Maintained accurate patient records in Electronic Medical Records (EMR) and communicated critical patient updates between healthcare providers. Connected patients with social services to address social determinants of health (SDOH), improving patient safety and reducing emergency depar

Supervised a team of 10 staff members to ensure quality behavioral health support and developed individualized treatment programs for clients. Coordinated with multidisciplinary teams to enhance client progress and managed client documentation, including daily progress notes and reports. Provided training and mentorship for staff and client families.

Provided direct care and supervision for children aged 6-18 in a group home setting, maintaining a safe, structured environment for residents and staff. Supervised and scheduled staff while coordinating daily operations. Facilitated behavioral management and therapeutic life skills programs, successfully facilitating the discharge of five clients into independent living.

Provided general administrative support, including managing office tasks and maintaining records. Assisted with various operational duties to ensure smooth daily functioning.

Delivered specialized handwriting therapy to clients, focusing on improving fine motor skills and legibility. Developed and implemented individualized treatment plans to achieve therapeutic goals.

Conducted client evaluations and intake assessments, managing staff hiring, training, and mentorship programs. Oversaw payroll, budgeting, and operational management. Led program development, research, and implementation of new handwriting therapy techniques.

Supported lead teachers in classroom management and instructional activities. Assisted students with learning tasks and provided individualized support as needed.