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Nicole Cruz

@nicolecruz1

Executive Assistant at Asian Development Bank, supporting the Vice-President and advancing SharePoint-based knowledge systems.

Philippines

Message

At the Asian Development Bank, I provide executive support to the Vice-President overseeing East Asia, Southeast Asia, and the Pacific. I coordinate leadership briefings, mission planning, and time-sensitive clearances, and support SharePoint-based knowledge systems and front-office operations.

At the Embassy of Canada in Manila, I coordinated programs and official visits, working across operational units and maintaining information through the Mission Operation’s Wiki Placemat and SharePoint pages. I also championed electronic forms for internal administrative processes, cutting bureaucratic processing times to about 35–40%, and was included on Prime Minister Justin Trudeau's Protocol Office's list of key contacts for official visits.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant to the Vice-President

Current

Asian Development Bank

Dec 2023 - Present (2 years 10 months)

Provides high-level executive support to the Vice President overseeing East Asia, Southeast Asia, and the Pacific, managing complex calendars, senior-level engagements, and missions. Coordinates executive workflows, leadership briefings, and time-sensitive clearances.

Executive Support Calendar Management SharePoint Information Management Stakeholder Coordination Time Management

Current

Program Coordinator and Executive Assistant

Current

Embassy of Canada

Dec 2010 - Present (15 years 10 months)

Coordinated between units and programs, managed information flow, and provided practical solutions for office projects. Championed transition to electronic forms, cutting processing times by 35-40%, and maintained networks with local and foreign governments.

Program Coordination Stakeholder Management SharePoint Process Improvement Liaison Time Management

Executive Assistant

Mango Technologies Inc.

Jul 2023 - Dec 2023 (5 months)

Provided administrative support to C-level executives, overseeing daily agendas, preparing meeting documents, and managing travel arrangements. Scheduled meetings, arranged co-working days and events, and conducted research for business lines.

Administrative Support Calendar Management Travel Coordination Event Planning Research

Business Partner and Office Manager

Bongvideos LTD Co.

Jan 2012 - Dec 2019 (7 years 11 months)

Created a comprehensive business plan outlining growth strategy and marketing strategies. Maintained client and vendor relationships, managed communications, and created web content to increase brand awareness.

Business Planning Marketing Strategy Client Relations Vendor Management Web Content Copywriting

Project Coordinator

The Conflict Resolution Group Foundation, Inc

Jul 2009 - Dec 2010 (1 year 5 months)

Prepared inception and progress reports, assisted in financial and budget reports, and worked with various government agencies on mediation programs. Coordinated a Peer Mediation Program training 36 young adults and teachers.

Project Coordination Report Preparation Budgeting Stakeholder Coordination Mediation