Open to opportunities

Nicole Chan

@nicolechan

Undergraduate Information Systems & Finance student skilled in analytics, communications, and customer-facing operations.

United States

Message

What I'm looking for

I seek an entry-level role blending information systems, analytics, and communications at a mission-driven organization that values collaboration, skill growth, and inclusive culture.

I am an undergraduate majoring in Information Systems and Finance with hands-on experience in customer service, cross-functional consulting, and marketing strategy. I contribute to pro-bono consulting projects, execute website audits to strengthen brand voice, and develop cost-effective proposals to improve cultural offerings for organizations.

I balance leadership roles in student organizations with editorial work, having edited weekly newsletters to AP standards and managed outreach and social media for large student groups. I bring analytical curiosity, strong communication, and a commitment to inclusive community-building to roles in technology, business transformation, and marketing.

Experience

Work history, roles, and key accomplishments

Current

Facility Staff

Current

University Recreation & Wellness

Aug 2025 - Present (5 months)

Provide front-line customer service, enforce facility policies, manage equipment, and process transactions using POS software to maintain safe and efficient operations.

Customer Service Facility Management Enforcement Equipment Maintenance Communication Time Management

Current

Consulting Fellow

Current

Impact Consulting Fellowship

Feb 2025 - Present (11 months)

Collaborate on pro-bono cross-functional teams to develop cost-effective program proposals, targeted marketing strategies, and website audits that increase engagement for local cultural and nonprofit partners.

Market Research Marketing Strategy Proposal Development

Education

Degrees, certifications, and relevant coursework

University of Maryland Robert H. Smith School of Business

Bachelor’s Degree, Information Systems & Finance

2024 -

Grade: 3.3

Activities and societies: Dean’s List; Delta Sigma Pi (DEI & Merchandise Committees); Board Game Club (Treasurer); Queer Leadership Accelerator (VP Administration & VP Marketing); Stories Beneath the Shell (Staff Editor, Newsletter Writer); TerraPins Bowling League; Impact Consulting Fellowship; Information Technology & Business Transformation Fellow

Pursuing a Bachelor’s Degree with majors in Information Systems and Finance and a minor in Professional Writing; Dean's List with a 3.3 GPA.