Open to opportunities

Nicole Bibona

@nicolebibona

Message

Detail-oriented collections and conservation professional skilled in data processing and customer support.

United States

Message

What I'm looking for

I’m looking for a role where I can combine careful collections stewardship with accurate recordkeeping and data processing. I want a team that values attention to detail, strong customer engagement, and clear training and procedures.

I’m a detail-oriented professional with experience spanning collections care, data processing, and customer service. I bring strong accuracy, attention to detail, and a careful approach to handling sensitive materials and maintaining reliable records.

In my role at JP Morgan Chase as a Transaction Specialist II, I processed high-volume financial transactions, entered and verified alphanumeric data in company systems, and trained newly onboarded contract staff. I’ve also escalated data discrepancies and system issues to support ongoing quality and compliance.

Earlier, I supported public-facing environments as a Gallery Guard at the Fleming Museum of Art, where I monitored gallery spaces to protect artwork and collections, assisted visitors with exhibition information, and helped coordinate events. Alongside my continuing education in book arts, I’m committed to combining responsible collections stewardship with dependable operations and service.

Experience

Work history, roles, and key accomplishments

Current

Day Porter

Current

JaniTech

Aug 2024 - Present (1 year 10 months)

Maintains cleanliness and safety standards within a large public facility through routine custodial work including sanitation, waste removal, vacuuming, and floor care. Responds promptly to emergency cleaning and maintenance requests.

Sanitation Floor Care Custodial Work Time Management Attention To Detail

Transaction Specialist II

JPMorgan Chase

Aug 2018 - Sep 2024 (6 years 1 month)

Processed high-volume financial transactions with strong accuracy and attention to detail. Entered and verified alphanumeric data in company systems, trained newly onboarded contract staff, and escalated discrepancies and system issues as needed.

Financial Transactions Data Entry Data Verification Alphanumeric Data Handling Quality Control Staff Training

Cashier & Customer Service

Walmart

Mar 2016 - Mar 2018 (2 years)

Assisted customers with returns, exchanges, refunds, and money services in a fast-paced retail environment. Processed MoneyGram transactions, money orders, and payroll checks, resolving customer concerns and training new employees on register operations.

Cash Handling Customer Service Returns MoneyGram Staff Training

Gallery Guard

Fleming Museum of Art

Sep 2014 - Jun 2015 (9 months)

Monitored gallery spaces to protect artwork and collections while ensuring visitor safety. Assisted visitors with exhibition information, supported event setup, and provided shop coverage and staff coordination.

Artwork Protection Gallery Monitoring Public Engagement Staffing Coordination Attention To Detail