NSNicolas Sully
@nicolassully
Senior project manager specializing in public health publications, accessibility, and communications.
United StatesWhat I'm looking for
I am a senior project manager with a background in public health communications, editorial production, and accessibility remediation. I have led end-to-end editorial projects at a health department, mentored teammates on PDF accessibility for screen readers, and coordinated cross-functional teams and vendors to deliver public health publications.
My earlier career spans contact tracing and case investigation during COVID-19 response, emergency customer support, and agency-side communications roles where I secured media placements, developed media lists, and supported client strategy. I bring empathetic stakeholder communication, training experience, and a commitment to inclusive, clear public-facing materials.
Experience
Work history, roles, and key accomplishments
Senior Project Manager
NYC Department of Health
Jun 2022 - Present (3 years 4 months)
Directed all phases of editorial projects for public health publications, led PDF accessibility remediation to improve screen-reader compatibility, and managed cross-functional teams and vendor distribution workflows.
Inbound Customer Service Rep
State of Oregon
Mar 2022 - Jun 2022 (3 months)
Managed high volumes of inbound calls for Emergency Rental Assistance, delivering empathetic, protocol-driven support to callers and resolving COVID-19 related inquiries efficiently.
Case Investigator
NYS Contact Tracing
Jun 2020 - Mar 2022 (1 year 9 months)
Interviewed COVID-19 positive individuals to identify exposures, provided isolation/quarantine guidance, and trained new investigators while adapting to evolving protocols and technologies.
Account Manager
FischTank
Aug 2020 - Nov 2021 (1 year 3 months)
Executed media relations strategies, pitched stories and secured top-tier placements while managing client communications and campaign delivery.
Account Coordinator
Nectar
Dec 2018 - Apr 2020 (1 year 4 months)
Maintained targeted media lists, executed outreach and secured media placements to support client PR objectives across campaigns.
Communications Intern
switch
Mar 2018 - Dec 2018 (9 months)
Supported new business pitches and drafted press materials, contributing to earned media wins for B2B tech clients.
Communications Intern
The OutCast Agency
Sep 2017 - Mar 2018 (6 months)
Prepared briefing materials and daily news reports for executive stakeholders while maintaining updated media lists to support PR activities.
Communications Intern
DKC
Jun 2016 - Sep 2017 (1 year 3 months)
Built and managed target media lists using tools like Cision and pitched national outlets to secure placements for clients.
Education
Degrees, certifications, and relevant coursework
JUJohns Hopkins University
Certificate in COVID-19 Contact Tracing, Public Health
Completed a Certificate in COVID-19 Contact Tracing in May 2020 focusing on case investigation and contact tracing protocols.
TYThe City College of New York
Bachelor of Arts, Communications
Earned a Bachelor of Arts in Communications, conferred January 2017 with coursework in media relations and public communications.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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