Nicolai Diaz

Managed 35+ projects end-to-end, holding direct client relationships with organisations including British Land, Innovate UK, and Prosemino. Built financial models that shaped sales strategy and were adopted company-wide.

• Managed end-to-end execution of 35+ concurrent projects across finance, operations, and events; regularly handling 4-6 active workstreams simultaneously under tight commercial deadlines.
• Developed a 4-scenario inflation-adjusted financial model supporting a £145,000 Innovate UK contract renewal (+25% YoY), translating cost data into an evidence-based negotiation position for senior stakeholder

• Coordinated cross-functional stakeholders (CEO, operations, external partners) simultaneously across multiple projects, maintaining momentum and clear communication throughout.
• Delivered a full website rebuild and SEO-optimised event landing pages, driving a 215% month-over-month increase in site traffic, all while managing competing project timelines.
• Scoped, scheduled, and delivered a spon

• Attended COP29 as a virtual delegate on behalf of BCI
• Developed and implemented an internal communications strategy (bi-annual town halls and monthly employee newsletter), increasing engagement, with 20% of employees feeling more informed and connected to BCI’s goals.
• Maximised stakeholder interaction by 17% during the overhaul of BCI’s website, collaborating with developers to construct an

• Boosted box office performance by 15% (selling out *Godspell* & *Luchadora!* in 2023) through effective leadership of the box office team, managing 70+ season ticket holders and 1000+ ticket sales.
• Quantified the impact of diversity initiatives in casting across five seasons (2018-2023) by creating demographic charts. Presented findings with DEI metrics to senior management to develop a more e

• Organised 200+ archival records of Board of Trustees meeting minutes, retreat schedules, and contact sheets within the past 5 years. Developed a transition to a digital system of archiving documents via Box.
• Produced 300+ presidential briefings for the university president, simplifying academic and administrative information into concise reports, resulting in streamlined decision-making and ef

• Facilitated 3 projects for the Financial Aid Counselors team, managing 800+ students' confidential data between Excel and Banner 9 and cross-referencing information to accurately allocate federal work-study positions.
• Answered 30 phone inquiries daily and provided customer service to students and parents regarding financial aid status, scholarships, and student loan information, resulting in i

• Coordinated and facilitated all rehearsals, calls, and performances before and after the opening of a show.
• Assembled and maintained a record as necessary for the actual technical and artistic operation of the production.
• Led technical rehearsals and supervised performance cueing.
• Facilitated interdepartmental communication.
• Maintained the artistic vision of the director and producer aft