At the United States Department of the Treasury, I architected and evolved the Treasury Digital Design System, standardizing components across 32+ enterprise applications for accessibility, usability, and consistency.
I also standardized research-to-design-to-development handoffs and AI agent design skills, reducing design-to-production time by 50%. My Section 508 audits and heuristic reviews helped achieve WCAG AA compliance and cut remediation rework by 50%.
At United States Citizenship and Immigration Services, I directed UX research, service blueprints, and UI design for an award-winning refugee case management system. The work reduced manual data entry by 70% and saved $10M+ annually.
I’ve also taught graduate-level UX courses at Maryland Institute College of Art, covering research, usability testing, prototyping, and visual design systems. I’ve worked across federal, agency, publishing, and software teams, including on products for the USA TODAY Network and the U.S. Army Corps of Engineers.
