Open to opportunities

Natasha Okolo

@natashaokolo

Message

Seasoned Projects Manager with a strong background in leading initiatives.

United Kingdom

Message

What I'm looking for

I seek a role that fosters continuous improvement and strategic decision-making, with opportunities for mentorship and team collaboration.

I am a seasoned Projects Manager with a strong and proven background in successfully leading projects, initiatives, and operations across diverse industries. My experience includes orchestrating organizational transformations and leading cross-functional teams to ensure seamless transitions in the face of change. I am a strategic leader focused on continuous improvement and high-quality deliverables, harmonizing technology and automation with people and processes to drive impactful change.

Throughout my career, I have achieved significant organizational cost savings and increased user engagement through innovative project management strategies. Notably, I negotiated a 3-year £260,000 contract for venue access and led initiatives that resulted in a 30% increase in user adoption of a CX platform. My commitment to enhancing data security and compliance has been demonstrated through successful implementations of multi-factor authentication and GDPR compliance projects.

Currently, I manage complex organization-wide change projects at Bayes Business School, where I apply risk management frameworks and cultivate executive-level stakeholder relationships. I am passionate about mentoring team members and fostering a culture of continuous improvement, ensuring that our projects align with strategic objectives and deliver exceptional results.

Experience

Work history, roles, and key accomplishments

Current

Operations and Projects Manager

Current

Careers and Development, Bayes Business School

Aug 2023 - Present (1 year 10 months)

Managed complex organizational change projects, including SaaS system development and implementation, while applying risk management frameworks to control budget and prevent scope creep. Cultivated executive-level stakeholder relationships, delivering data-driven insights through Power BI dashboards to inform strategic decision-making.

Project Management Risk Management Stakeholder Management Power BI Budget Management Team Leadership SaaS Implementation Change Management Data Analytics Strategic Planning

Operations Manager

Limitless Travel

Sep 2021 - Aug 2023 (1 year 11 months)

Optimized third-party supplier partnerships, negotiating cost reductions and managing vendor relationships to ensure on-time delivery of critical resources. Led recruitment, program design, and onboarding initiatives, while coordinating executive-level meetings to report on key data insights and address risks.

Vendor Management Contract Negotiation Recruitment Program Design Onboarding Customer Retention Team Coordination Supplier Management Process Optimization

Operations Coordinator

Limitless Travel

Aug 2021 - Sep 2021 (1 month)

Led cost-saving initiatives by designing and executing recruitment, onboarding, and training programs aligned with business growth objectives. Developed and streamlined customer care processes to achieve client contact KPIs and established governance frameworks to enhance service delivery standards.

Cost Saving Initiatives Recruitment Onboarding Customer Care Governance KPIs Documentation

Education

Degrees, certifications, and relevant coursework

Google

Professional Certificate, Project Management

Obtained the Prince2 Foundation certification, demonstrating proficiency in project management methodologies. Completed the Google Project Management Professional Certificate, validating expertise in project management principles and practices.

Institute of Leadership & Management (ILM)

Practitioner Certificate, Continuous Improvement

Achieved the Continuous Improvement Practitioner Certificate from the Institute of Leadership & Management (ILM). This certification signifies a commitment to enhancing processes and driving efficiency.

University of Birmingham

LLB Law, Law

Grade: 2:1 Honors

Graduated with 2:1 Honors from the University of Birmingham. Studied a comprehensive curriculum in law, developing strong analytical and critical thinking skills.