Open to opportunities

Nice Tomimbang

@nicetomimbang

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Pediatric behavioral therapist and customer-service professional seeking remote work.

Philippines

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What I'm looking for

I seek a remote role where I can apply behavioral therapy and customer support skills, contribute to team success, and grow professionally in a dynamic environment.

I am a resourceful pediatric behavioral therapist and customer service professional with experience delivering behavioral interventions, special education instruction, and client communication. I implemented comprehensive development plans addressing communication, academics, attention, motor skills, socialization, and self-help for children.

I have worked remotely as a customer service and sales representative using Gorgias, Shopify, Google Office, Microsoft Office and Canva, handling chat/email/social platforms, resolving complaints, and preparing detailed progress and evaluation reports for clients and stakeholders.

I also have HR and recruitment experience—sourcing candidates, conducting interviews, processing documentation, and training new hires—and I am dedicated to contributing to team success while growing in a dynamic, remote environment.

Experience

Work history, roles, and key accomplishments

Pediatric Behavioral Therapist

SMLC Behavioral Center Inc.

Feb 2023 - May 2024 (1 year 3 months)

Implemented comprehensive interventions to develop children's communication, academics, attention, motor, socialization, and self-help skills; prepared daily client updates and detailed progress assessment reports. Delivered measurable improvements in individualized therapy plans and caregiver communication.

Behavioral Therapy Child Development Progress Reports)Assessments Therapy Session Planning Progress Reports

Lead Administrator / Customer Service Representative

Softlogic Solutions Inc.

Apr 2020 - Oct 2021 (1 year 6 months)

Addressed customer inquiries via email, chat, and phone; managed Shopify order encoding and fraud checks, maintained social media content, and trained new hires to standardize service delivery.

Customer Support Shopify Fraud Prevention Social Media Management Training Microsoft Office Canva

Special Education Teacher

Therachieve Pediatric and Adult Therapy Center

May 2019 - Apr 2020 (11 months)

Managed group and individual SpEd classes, prepared weekly schedules and tailored tutoring, and compiled monthly evaluation reports to track student progress and outcomes.

Special Education Lesson planning Tutoring

Talent Acquisition Officer / Admin Assistant

Lifelinks International Resources Inc.

Apr 2018 - Mar 2019 (11 months)

Sourced candidates via social media and job sites, participated in job fairs and interviews, and processed applicant documentation for deployment to support branch operations.

Recruitment Candidate Sourcing Interviewing Documentation Management Job Fairs Onboarding