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Nhor-jehan Akmad

@nhor-jehanakmad

Administrative support and bookkeeping at Exasoft Zentact Solutions, handling customer inquiries, records, invoices, and reports.

Philippines

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What I'm looking for

I’m looking to contribute my administrative support, bookkeeping, customer service, and data management experience while providing excellent support to clients in a remote work environment.

At Exasoft Zentact Solutions, I handled customer inquiries by phone, email, and chat while managing administrative tasks such as filing, scheduling, and documentation.

I maintained confidential records and organized digital and physical files. I also assisted with bookkeeping, invoice preparation, and report generation.

As a Community Organizer (OJT) at City Social Welfare and Development Office, I assisted clients, prepared reports, maintained records, and coordinated meetings and community activities.

During my Fieldwork Intern (OJT) placement at Bangsamoro Development Agency and Orphanage, I assisted with administrative and clerical tasks, organized documents, and communicated with clients and staff.

Experience

Work history, roles, and key accomplishments

Admin Staff / Bookkeeper

Exasoft Zentact Solutions

Jun 2025 - Jun 2026 (1 year)

Handled customer inquiries professionally through phone, email, and chat. Managed administrative tasks, filing, scheduling, and documentation, and performed accurate data entry and bookkeeping duties.

Customer Service Administrative Support Data Entry Bookkeeping Filing Scheduling Documentation Microsoft Office Google Workspace

Community Organizer (OJT)

City Social Welfare and Development Office

Feb 2023 - Jun 2023 (4 months)

Assisted clients and addressed inquiries. Prepared reports, maintained records, and coordinated meetings and community activities.

Customer Service Report Preparation Record keeping Meeting Coordination Community Outreach

Fieldwork Intern (OJT)

Bangsamoro Development Agency and Orphanage

Sep 2022 - Jan 2023 (4 months)

Assisted with administrative and clerical tasks. Organized documents, maintained accurate records, and communicated with clients and staff professionally.

Administrative Support Clerical Tasks Document Organization Record keeping Communication Skills