Mhikaella Cacela
@mhikaellacacela
Aspiring professional with strong communication and organizational skills.
PhilippinesWhat I'm looking for
I am a dedicated and detail-oriented individual with a strong foundation in office administration and customer support. My experience includes an internship at the Makati City Hall, where I honed my skills in document filing and encoding. I am passionate about using my knowledge and education to contribute to a company's success.
Throughout my career, I have demonstrated excellent communication skills, particularly in my roles as a chat support representative. I have assisted customers in navigating products and services, ensuring their needs are met efficiently. My time as Treasurer for the Sangguniang Kabataan allowed me to develop my financial reporting skills, which I believe are essential for any organization aiming for growth and excellence.
Experience
Work history, roles, and key accomplishments
Makati Internship Program
Makati City Hall (OBO Department)
Aug 2024 - Oct 2024 (2 months)
Responsible for the systematic filing of various documents, ensuring easy retrieval and organization. Performed accurate data encoding tasks, contributing to efficient record-keeping.
Treasurer
Guadalupe Viejo Sangguniang Kabataan
Jul 2018 - Oct 2023 (5 years 3 months)
Prepared comprehensive financial reports for various projects, ensuring transparency and accountability. Managed and prepared necessary reports and requirements for banking transactions.
Chat Support
Cole Asia Business Center
Nov 2019 - Feb 2021 (1 year 3 months)
Provided chat support to customers, assisting them with product and service inquiries. Demonstrated excellent communication skills while interacting with customers through email and chat.
Chat Support
S & L Services Inc.
Oct 2017 - Jan 2018 (3 months)
Assisted customers with product and service inquiries via chat, ensuring customer satisfaction. Demonstrated strong communication skills when interacting with customers through email and chat channels.
Education
Degrees, certifications, and relevant coursework
AMA Computer Learning Center
Certificate, Office Information System
2016 - 2017
Completed a program focused on office information systems, acquiring skills in computer literacy and office software. Gained proficiency in MS Word, Excel, and internet usage.
Gen. Pio Del Pilar National High School
High School Diploma, General Studies
2011 - 2015
Completed secondary education, gaining foundational knowledge across various subjects. Developed essential academic and life skills.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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