Open to opportunities

Nhlalo User

@nhlalouser

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I’m a Corporate Cabin Attendant delivering discreet, premium VIP service with 10 years’ aviation leadership experience.

South Africa

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What I'm looking for

I’m looking for rotational corporate flights where I can deliver discreet, high-end VIP service, lead service flow with safety-first discipline, and collaborate with teams that value premium presentation, professionalism, and guest care.

I’m a Corporate Cabin Attendant and former Qatar Airways Cabin Senior with 10 years’ experience delivering premium Business and First Class service to international VIP clientele. I’m trained in VIP cabin operations, fine dining presentation, luxury cabin styling, and personalised guest care, with a proven ability to manage service flow and uphold the highest standards of discretion and professionalism.

I lead and mentor multicultural crews, run pre-flight briefings, ensure strict compliance with safety and emergency procedures, and liaise with ground teams to support operational efficiency. Alongside my aviation background, I run a high-end beauty and hair business—so I bring strong customer experience instincts, premium presentation standards, and hands-on leadership to every onboard assignment.

Experience

Work history, roles, and key accomplishments

Current

Entrepreneur

Current

Beauty & Hair Business

Mar 2023 - Present (3 years 4 months)

Provide personalised high-end customer service and product consultation while managing day-to-day business operations. Handle stock control, international product sourcing, supplier relations, scheduling, financial management, and client communications.

Product Consultation Stock Control International Sourcing Supplier Relations Scheduling Financial Management Client Communication Premium Presentation

Cabin Senior

Qatar Airways

Oct 2018 - Apr 2023 (4 years 6 months)

Led and mentored multicultural cabin crew to deliver consistent premium service. Managed onboard service flow, ensured compliance with safety and emergency procedures, and compiled voyage and incident reports.

Cabin Crew Leadership Safety Procedures Multi Cultural Management Incident Reports Guest Discretion Operational Coordination

Business & First Class Attendant

Qatar Airways

Jul 2014 - Sep 2018 (4 years 2 months)

Delivered personalised luxury service to premium and VIP passengers in Business and First Class. Executed multi-course fine dining with detailed plating and maintained luxury cabin presentation standards.

Luxury Cabin Presentation Multi Course Meal Execution WSET Level 1 Discrétion

VIP Hostess

Match Hospitality

Jun 2010 - Jul 2010 (1 month)

Provided exclusive guest services to VIP clientele during FIFA World Cup hospitality events. Ensured guest privacy, comfort, and seamless event coordination.

Guest Service Guest Privacy Guest Comfort Event Coordination Hospitality Discrétion