Ngozi Clement
@ngoziclement
I’m a Senior Data Analyst building production analytics for payments, revenue, and customer lifecycle—turning messy data into decisions.
IrelandWhat I'm looking for
I’m a Senior Data Analyst with 4+ years of experience building production analytics systems across payments, revenue, and customer lifecycle operations. I translate messy, high-stakes operational data into reliable systems and clear business insight, and I’m comfortable owning end-to-end analytics infrastructure.
At SunKing, I lead a cross-continental team of analysts and own the end-to-end analytics infrastructure shaping billing and operations. I support financial decision-making at scale across 15 markets in Africa and Asia, including Looker dashboards used daily by senior leadership.
I’ve driven measurable impact through analytics delivery and performance improvements—improving analytics project SLA from 67% to 96%, reducing incoming data requests by 30% via Looker knowledge transfer, and optimizing query performance so runtimes drop from minutes to a few seconds. I also built campaign tracking dashboards for 30+ sales activations across multiple countries, enabling leadership to track performance from day one.
Earlier, I led a migration analytics dashboard supporting the transition from Angaza to KaziPlan, integrating digital lead sources and enabling accurate conversion and ROI tracking across 2.5M+ leads and $14M+ in revenue. I’m now relocating to Dublin and actively seeking Senior Data Analyst or Data Analyst roles in tech, fintech, or multinational companies, open to hybrid or on-site.
Experience
Work history, roles, and key accomplishments
Drove analytics project SLA from 67% to 96% by proactively engaging stakeholders at the start of their projects, aligning on metrics and requirements early so the team could deliver faster and with full business context from the start.
Reduced incoming data requests by 30% by launching Looker knowledge transfer sessions for the business's highest-demand stakeholders, equipping them to self-serve
Led the design and build of a mission-critical migration analytics dashboard supporting the company's transition from Angaza to KaziPlan, delivering complete visibility into migration readiness, financial performance, and data integrity across 15 countries, used directly by CEO-level leadership to drive transition decisions.
Integrated digital lead sources including Facebook, Instagram, WhatsApp
Deputy Project Manager; Volunteering (Project Nurture)
Oct 2021 - Mar 2023 (1 year 5 months)
Worked as Deputy Project Manager; Volunteering (Project Nurture) at Double Edged Impact Network.
Deputy Project Manager
Double Edged Impact Network
Oct 2021 - Mar 2023 (1 year 5 months)
Contributed to project work for Project Nurture at Double Edged Impact Network, supporting requirements gathering, project management, and communication activities. Delivered presentations and collaborated to solve problems and advance project outcomes.
Joined the inverter business as an Associate on a high-priority product launch and was promoted to Senior Associate within months due to performance and impact.
Took ownership of end-to-end project, sales, and operational analytics across multiple initiatives, including large inverter rollout and follow-on sales programs.
Designed and managed manual-to-semi-automated workflows covering prospecti
Supported retail customer experience operations at Union Bank of Nigeria, including customer support and problem resolution through phone and email communication. Assisted with credit sales and applied strategic communication and professional phone/email etiquette.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
2015 - 2019
Tech stack
Software and tools used professionally
Availability
Location
IrelandAuthorized to work in
Job categories
Skills
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