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Ngabire Sheila

@ngabiresheila

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Goal-oriented manager with strong interpersonal and communication skills.

Uganda

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What I'm looking for

I seek a dynamic work environment that fosters growth, collaboration, and learning opportunities.

My name is Ngabire Sheila, and I am a self-motivated and flexible individual with a strong focus on teamwork and communication. I thrive in both collaborative and independent environments, effectively relating to colleagues at all levels. My commitment to continuous learning drives me to acquire and apply new knowledge, making me receptive to new ideas and suggestions.

With a background in management and customer service, I have honed my skills in data analysis, problem-solving, and effective communication. My experience as a manager at Photospot Studio involved client interactions, studio maintenance, and assisting in equipment setup. Currently, I work as a waitress at Percent Urban Refreshment, where I excel in guest relations and data collection. I am passionate about delivering excellent service and ensuring customer satisfaction.

Experience

Work history, roles, and key accomplishments

Waitress

Percent Urban Refreshment

Jan 2023 - Present (2 years 5 months)

Welcomed guests and efficiently took their orders, ensuring effective communication. Handled problem-solving, collected relevant data, and processed payments.

Customer Service Order Management Effective Communicator Problem Solving Data Collection

Manager

Photospot Studio

Jan 2022 - Present (3 years 5 months)

Managed client payments and maintained consistent communication with clients. Assisted the senior manager in setting up studio equipment and ensured the studio was kept clean and tidy at all times.

Payment Processing Client Communication Customer Service

Education

Degrees, certifications, and relevant coursework

ALX Program

Certificate of Achievement, Virtual Assistance

Completed the ALX program, earning a Certificate of Achievement in Virtual Assistance. This program provided foundational skills and knowledge essential for effective virtual support.

Metropolitan International University

National Certificate, Journalism in Media Studies

Pursued a National Certificate in Journalism in Media Studies at Metropolitan International University. This program focused on developing skills in journalism and media practices.

St. Jonah High School Namugongo

Uganda Certificate in Education (U.C.E), General Studies

Grade: Passlip

Achieved the Uganda Certificate in Education (U.C.E Passlip) from St. Jonah High School Namugongo. This certificate signifies completion of secondary education.