Neyinska Alicea

Recruits eligible youth and adults and provides nutrition and food-related education through in-person and/or virtual instruction. Collects program data, delivers food demonstrations, and maintains written logs and reports.

Managed appointments and supported customers through the sales process, including styling and accurate measurements. Promoted online programs and store offers while maintaining cleanliness and store readiness standards.

Prepared batches of work daily and entered confidential information in the system per protocol and customer requests. Operated scanning equipment, verified payments, and ensured proper filing of information while handling PII.

Developed and updated databases and patient records while coordinating purchases, food preparation, and deliveries. Assisted with nutrition counseling support and ran tasks across multiple hospital locations as needed.

Provided bilingual customer service by assisting clients with transportation and legal issues through phone calls. Handled high call volume, translated for clients, processed payments, and maintained customer databases while following call scripts and standards.

Supported dietary operations by storing food and supplies properly and providing quality care to elderly patients. Recorded meal temperatures, maintained dietary lists/cards, prepared orders, assisted during emergency codes, and cleaned and sanitized dining and dietary stations.

Captioned calls with high accuracy and handled program issues efficiently. Filed confidential documents and bug reports while transcribing for legal proceedings, public events, and corporate meetings.

Earned a Bachelor of Nutritional Sciences with a major in Nutrition.

Studied Food Science and Nutrition.