Angelus Diaz

I am a bilingual (English/Spanish) administrative professional with a foundation in business administration and hands-on experience supporting educational and municipal operations. I combine strong customer-service instincts with technical aptitude to troubleshoot systems and support staff and clients effectively.

My background includes roles as an instructional aide at a university, a cook aide and transport worker for a city nutrition program, and a remote case manager providing client support. I have proven experience managing inventory, documenting shipments, and maintaining accurate records while supporting program needs.

I am proficient in Microsoft Office Suite and Adobe Creative Suite (InDesign, After Effects), and I apply data-analytic thinking and computer troubleshooting skills to solve operational issues and improve processes. I am comfortable communicating across phone, chat, and email channels and coordinating with IT and other departments.

I bring a collaborative mindset, attention to detail, and a track record of delivering reliable support in fast-paced environments. I am seeking opportunities where I can apply my organizational, technical, and customer-service strengths to help teams run smoothly and serve stakeholders effectively.