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@newuser39

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Product Manager with a decade of experience in telecom and fintech.

Ghana

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What I'm looking for

I seek a role that fosters innovation, collaboration, and growth opportunities in product management.

I am a seasoned Product Manager with over a decade of experience in the telecom and fintech sectors, specializing in identity and access management, API product strategy, and fraud prevention. My expertise lies in translating frameworks like NIST IAL and AAL into actionable roadmaps that streamline authentication processes and enhance security. I have successfully integrated third-party identity-verification partners, resulting in robust fraud protection and improved user experiences.

Throughout my career, I have led Agile teams and aligned cross-functional groups to deliver scalable API products that drive growth and enhance security. At M-KOPA, I owned the roadmap for critical identity flows, significantly boosting security and user sign-in ease. My tenure at MTN saw the launch of the Chenosis API marketplace, establishing a benchmark for regional rollouts and creating new revenue streams through innovative fraud-prevention solutions.

Experience

Work history, roles, and key accomplishments

M-

Current

Product Manager (Identity)

Current

M-KOPA

Jan 2025 - Present (6 months)

Owned the roadmap for login, OTP, password-reset and ID-verification flows, boosting security and sign-in ease. Partnered with Engineering and Security on rate-limiting and account-enumeration blocks, cutting fraudulent logins across five markets.

Identity And Access Management Fraud Prevention Agile Methodologies Stakeholder Management Data Analysis Product Roadmapping Cross Functional Collaboration

Product Manager (APIs)

MTN

Mar 2022 - Present (3 years 4 months)

Launched the Chenosis API marketplace in Ghana, establishing the first live market in Africa, which set a successful benchmark for regional rollouts. Built and commercialised a bank fraud-prevention API, creating a new revenue stream and reducing chargebacks.

Fraud Prevention Stakeholder Management Agile Methodologies Jira Confluence Market Research Revenue Regulatory Compliance User Stories

Risk Analyst

MTN

Sep 2018 - Present (6 years 10 months)

Automated data pulls and dashboards, shrinking monthly risk reports from eight hours to under one. Tracked key risk indicators in Power BI and alerted teams to early trouble spots.

Risk Analysis Data Analysis Power BI KPI Tracking Cross Functional Collaboration Enterprise Risk Management

Data Analyst

SSNIT

Apr 2015 - Present (10 years 3 months)

Cleaned and merged large datasets with SQL and Excel to lift reporting accuracy. Uncovered trends and outliers that shaped quarterly strategy.

Data Analysis SQL Excel Power BI Trend Analysis Data Cleaning Strategic Planning Business Intelligence

IT Technician

OSARA Consultancy Ltd

Jun 2012 - Present (13 years 1 month)

Resolved network and PC issues for faster, smoother operations. Installed and supported Windows XP, Vista, 7, Windows Server and Exchange.

Windows Server Inventory Management

Education

Degrees, certifications, and relevant coursework

University of Bedfordshire

Masters Degree, Information Management And Security

Focused on advanced topics in information management and security, gaining expertise in protecting sensitive data and systems. Studied various aspects of information security, including risk management, compliance, and security frameworks.

Ghana Communication Technology University

Bachelors Degree, Information Technology

Acquired a comprehensive understanding of information technology principles and practices. Developed strong foundational skills in IT, preparing for a career in technology-driven fields.