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alice User

@aliceuser3

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Experienced Technical Project Manager driving innovative digital solutions.

Ghana

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What I'm looking for

I am seeking a role that fosters innovation, collaboration, and growth opportunities.

I am an experienced and results-driven Technical Project Manager with over four years of expertise in leading cross-functional teams to deliver innovative digital products and integrated technology solutions across West Africa. My journey has been marked by a commitment to managing the full product lifecycle—from ideation to deployment—ensuring high-quality delivery aligned with business goals and customer needs.

At Unified Payment Services Limited, I spearheaded the end-to-end delivery of digital payment products, achieving a remarkable 60% increase in user engagement and an 82% growth in revenue. I champion agile practices, reducing time-to-market by 80% and significantly improving operational efficiency. My strong foundation in project governance, stakeholder engagement, and cross-team collaboration has enabled me to drive product strategy effectively, ensuring alignment with corporate objectives and market opportunities.

Experience

Work history, roles, and key accomplishments

Current

Technical Product Manager

Current

Unified Payment Services Limited

Nov 2020 - Present (4 years 8 months)

Spearheaded the end-to-end delivery of digital payment products, including UP Exchange transfer services and Payarena Mobile App, leading to a 60% increase in user engagement and 82% growth in revenue. Championed agile practices across teams, reducing time-to-market by 80% and significantly improving operational efficiency.

Jira CRM Agile Product Management Digital Payments APIs Stakeholder Management Team Leadership Market Research

IT Support Specialist

Kineo Relocations

Feb 2020 - Nov 2020 (9 months)

Installed and configured enterprise computer systems and software applications to support business operations. Responded promptly to user inquiries, diagnosing and resolving technical challenges to ensure minimal disruption.

Installation Software Configuration Technical Support Troubleshooting

Database Administrator

D@ech Limited

Aug 2018 - Jun 2019 (10 months)

Installed and maintained high-performance database servers to support critical business applications. Designed and implemented processes to enhance database security and ensure data integrity.

Database Administration SQL Database Security Data Integrity Performance Tuning Database Management System Availability

Education

Degrees, certifications, and relevant coursework

Kwame Nkrumah University of Science and Technology

BSc, Information Technology

Studied Information Technology at Kwame Nkrumah University of Science and Technology. Gained foundational knowledge in IT principles and applications.