Looking for a job

Neve Blake

@neveblake

Message

Administrative assistant at Skills and Education Group, verifying product compliance and handling sensitive data.

United Kingdom

Message

What I'm looking for

I want to learn new skills and take on new challenges.

At Skills and Education Group, I verified product compliance against strict industry regulations as part of the certification team. I also managed inboxes and handled highly sensitive data.

I was frequently selected for cross-training in multiple roles and developed my experience with Excel, SharePoint and Word. I also handled a high volume of calls, helping resolve a diverse range of issues.

At Specsavers Domiciliary, I booked and cancelled appointments, managed diaries and handled confidential data. I also arranged deliveries and took payments over the phone.

Experience

Work history, roles, and key accomplishments

Certification Team Member

Skills and Education Group

Jan 2024 - Dec 2026 (2 years 11 months)

Managed inboxes, deadlines, and sensitive data, verifying product compliance against industry regulations. Handled high-volume calls professionally and developed skills in multiple systems including Excel, SharePoint, and Word.

Data Management Compliance Verification Customer Service Excel SharePoint Microsoft Word Attention To Detail

Domiciliary Assistant

Specsavers Domiciliary

Feb 2023 - Dec 2023 (10 months)

Handled confidential data, managed appointments and diaries, engaged with customers, and processed phone payments. Organized deliveries and scheduling, completing tasks efficiently and prioritizing effectively.

Data Handling Customer Service Appointment Scheduling Problem Solving Payment Processing GDPR Microsoft Office

Farm Assistant

Stonebridge City Farm

Jul 2022 - Jan 2023 (6 months)

Engaged with customers to build loyalty, encouraged donations, and advised on equipment and animal purchases. Maintained farm operations, cleaned livestock sheds, and managed health checks and record keeping.

Customer Engagement Animal Care Record keeping Hygiene Management Health Monitoring