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NETOZATA User

@netozatauser

IT Manager at Grupo Melo managing servers, Active Directory, and business systems.

Mexico
Message

What I'm looking for

I’m looking to contribute to a company’s growth and goals while continuing my personal and professional development.

At Grupo Melo, I provide technical support and manage servers, Active Directory, and business systems including Grupo TRESS, Contpaq I, and NEODATA.

Previously, I was a Network Administrator at Técnicas Mexicanas de Ensambles TECMA GROUP Shelter, supporting users and administering networks, Exchange Server, backups, and company systems.

At Servicios de Construcción y Administración SEICA, I resolved user service requests across departmental systems. I also implemented HelpDesk applications, email accounts and server hardware, and a VPN between two points.

Experience

Work history, roles, and key accomplishments

GM
Current

IT Manager

Grupo Melo

Oct 2016 - Present (10 years)

Provide technical support to 100 users, manage servers and Active Directory, administer TRESS, Contpaq I, Bancos I, Facturacion Electronica, and NEODATA systems, and manage Exchange Server 2012.

TS

Network Administrator

Técnicas Mexicanas de Ensambles TECMA GROUP Shelter

Oct 2010 - Oct 2016 (5 years 11 months)

Provided technical support to 150 users, managed servers and Active Directory, administered TRESS, Contpaq I, Bancos I, Facturacion Electronica, and DELTA systems, and managed Exchange Server 2008.

SS

IT Technical

Servicios de Construcción y Administración SEICA

Jan 2008 - Oct 2010 (2 years 9 months)

Resolved service requests using Helpdesk for all systems and services administered by the department, including Sharepoint, IT Revenue, daily reports, Photo Bank, Bank of submittals, Construction Manual, VS Total Control, CompaqI, Cheqpaq, inventory system, Email, CCTV, AccessPoint CISCO, video, and FTP.

Education

Degrees, certifications, and relevant coursework

UC

Universidad de Tijuana CUT

Bachelor's Degree, Information Systems

2004 - 2008

Earned a Bachelor degree in Information Systems (Informatics) from Universidad de Tijuana CUT from 2004 to 2008.

CM

Conalep Mazatlán 1

Technical Degree, General Studies

2000 - 2003

Completed secondary education at Conalep Mazatlán 1 from 2000 to 2003.

Tech stack

Software and tools used professionally

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