Open to opportunities

Nelisiwe Shabalala

@nelisiweshabalala

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Detail-oriented Reverse Logistics Administrator with expertise in inventory management.

South Africa

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What I'm looking for

I seek a role that values sustainability and offers growth opportunities in logistics.

I am a Reverse Logistics Administrator with a strong organizational background and a keen eye for detail. My experience includes successfully managing and streamlining return operations to enhance operational efficiency. I possess expertise in inventory management, data analysis, and regulatory compliance, ensuring smooth product returns, repairs, and recycling processes. My ability to utilize systems for tracking products and optimizing workflows has been instrumental in my previous roles.

Throughout my career, I have developed strong interpersonal and communication skills, which have enabled me to collaborate effectively with suppliers, customers, and cross-functional teams. I am passionate about sustainability and am dedicated to implementing environmentally friendly techniques in reverse logistics operations. My commitment to excellence and continuous improvement drives me to identify opportunities for enhancing workflows, reducing costs, and maximizing value recovery.

Experience

Work history, roles, and key accomplishments

Reverse Logistics Learner

UPS SCS Johannesburg

Dec 2023 - Dec 2023 (0 months)

Coordinated the reverse logistics process, managing product returns, refurbishing, and recycling operations. Ensured compliance with environmental standards and improved workflow efficiency. Maintained accurate records and collaborated with teams to enhance product quality and customer satisfaction.

Reverse Logistics Inventory Management Data Analysis Regulatory Compliance Customer Service MS Office Workflow Optimization Communication Problem Solving

Sales Agent

Qwili

Nov 2022 - Apr 2023 (5 months)

Promoted and sold smartphones and digital services, recruiting new customers and providing post-sales support. Exceeded sales targets through effective client interaction and relationship building, while gathering feedback to enhance offerings.

Sales Customer Relationship Management Market Insights Communication Problem Solving Customer Support Digital Marketing Team Collaboration

Education

Degrees, certifications, and relevant coursework

IIE Rosebank College

Bachelor's in Business Administration, Business Administration

2021 - 2023

Pursued an IIE Bachelor’s in Business Administration covering modules such as Business Management, Human Resource, Accounting, Economics, and Marketing.

Leondale High School

Grade 12, General Education

2015 - 2019

Completed Grade 12 with subjects including English, Afrikaans First Additional Language, Mathematical Literacy, Consumer Studies, and Business Studies.