At FEDERAL EXPRESS CANADA, I led a 55+ employee logistics and transportation organization, with accountability for service, safety, people performance, and daily Pickup & Delivery execution.
I oversaw inbound and outbound operations, monitoring shipment flow, routes, and service performance while coordinating responses to delays and disruptions. I also directed workforce planning and resource deployment through staffing shortages, severe weather, and changing volumes.
I managed vendor and contractor relationships, reviewing contracts, quotations, invoices, and renewals, and participating in sourcing and commercial negotiations. I monitored KPIs, coordinated corrective actions, and reported operational results and risks to senior leadership.
Earlier, at FEDEX GROUND PACKAGE SYSTEM LTD, I led transportation and Pickup & Delivery operations as Senior Manager and managed daily operations as Operations Manager. My experience also includes procurement and supply chain work at GE TURBIMECA, and I use transportation platforms including TMS, DRO, Telescope, FTrack, and SenseAware.
