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QuNeishia Jack

@neishiashana

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Remote administrative professional skilled in data entry, customer service, and virtual office support.

United States

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What I'm looking for

I am seeking remote administrative or data-entry roles where I can apply my accuracy, customer-service experience, and reliable remote-work practices to support operations and improve data quality.

I am a detail-oriented, dependable remote administrative professional with strong experience in data entry, customer service, billing support, and front-desk operations. I consistently manage multiple tasks, meet deadlines, and maintain confidentiality while communicating clearly across phone, email, and chat.

I have supported medical front-desk operations, financial customer and billing inquiries, caregiving as a certified nursing assistant, and supervised data-entry inventory processes for merchandising. I bring reliable remote-work practices, proficiency with Microsoft Office and Google Workspace, and a dedication to accuracy and efficiency.

Experience

Work history, roles, and key accomplishments

Supervisor / Data Entry

Way To Go Merchandising

Jun 2019 - Sep 2024 (5 years 3 months)

Supervised inventory and data entry operations, processed daily SKU and stock adjustments, managed purchase orders with vendors, and audited product data to ensure system accuracy.

Inventory Management Data Entry Auditing Process Improvement

Certified Nursing Assistant

York Manor

Feb 2015 - Dec 2018 (3 years 10 months)

Assisted residents with activities of daily living including bathing, dressing, feeding, and toileting while maintaining patient dignity and safety.

Safety Patient Care Hygiene Assistance Communication Safety Teamwork

Front Desk Receptionist

CardioVascular Institute

Mar 2013 - Nov 2017 (4 years 8 months)

Managed patient check-ins/outs, handled high-volume calls, scheduled appointments in EMR, verified insurance eligibility, and collected payments to maintain front-desk efficiency and patient flow.

EMR Patient Scheduling Insurance Verification Phone Support Data Entry Customer Service Confidentiality

Education

Degrees, certifications, and relevant coursework

Muskogee High School

High School Diploma, General Education

High School Diploma from Muskogee High School; completed secondary education with foundational coursework preparing for workforce and further training.