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Neil RatliffNR
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Neil Ratliff

@neilratliff

Detail-driven Content Analyst evaluating AI outputs for brand, tone, and quality at enterprise scale.

United States
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What I'm looking for

I’m looking to help teams evaluate and improve AI-generated technical content end-to-end—ensuring brand and tone compliance, strong quality benchmarks, and practical, cross-functional feedback that scales.

I’m a detail-driven Content Analyst who evaluates AI model outputs for brand, tone-of-voice, and quality compliance—at enterprise scale. I translate complex technical responses into clear, structured, reusable information while keeping editorial consistency across large volumes of generated content.

In my role with Google (via GL), I conduct weekly evaluations of 500 complex technical outputs and partner with product and engineering stakeholders to audit language models and maintain strict editorial standards across emerging agentic platforms. I focus on operational governance, benchmark-based quality, and actionable feedback that improves results—not just wording.

Before that, I built strong editorial and production discipline as a published author, structuring and managing long-form national travel titles with consistent standards across 500+ pages. I also bring a manager’s operational mindset from leading large-scale corporate events, using analytics and SEO performance data to iterate marketing assets and scale processes that supported 10x revenue growth over five years.

Experience

Work history, roles, and key accomplishments

CC

General Manager

City Cocktails

Jul 2016 - Jan 2025 (8 years 6 months)

Used Google Analytics and SEO performance data to evaluate and iterate marketing assets across 2,000+ corporate events. Directed brand logistics and quality control for large-scale executive functions and built systems and content standards supporting 10x revenue growth over five years.

Education

Degrees, certifications, and relevant coursework

University of Washington logoUW

University of Washington

Master of Public Administration, Public Administration

2012 - 2014

Earned a Master’s in Public Administration (MPA) at the University of Washington from 2012 to 2014.

Rollins College logoRC

Rollins College

Bachelor of Science, Political Science

2010 - 2012

Earned a BS in Political Science at Rollins College from 2010 to 2012.

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