Neil Chester Gamboa
@neilchestergamboa
Versatile IT support professional transitioning into software development and data analytics.
PhilippinesWhat I'm looking for
I am a versatile IT professional with a strong foundation in system support, database management, and network configuration, currently maintaining complex database systems and optimizing network performance at Hapi Jockey Club, Inc. I have delivered technical solutions for global firms like Foundever and Accenture, focusing on automation, user experience, and reliable operations.
I am transitioning toward software development and data analytics, combining a passion for clean code and data-driven problem solving with hands-on experience in web & technical support, cross-platform troubleshooting, and data reporting. I prioritize uptime, security, and clear communication while driving measurable improvements in system reliability and user satisfaction.
Experience
Work history, roles, and key accomplishments
IT Support
Hapi Jockey Club, Inc.
Jan 2025 - Present (1 year)
Maintains core databases and network infrastructure to ensure 24/7 data integrity for betting operations and resolved website navigation and transaction issues to improve user experience.
Technical Support
Foundever
Jan 2025 - Dec 2025 (11 months)
Provided technical support for Keap users, resolved software issues, and improved user experience through collaboration and support documentation.
AIIdentified online risks and threats, addressed user reports, and collaborated with teams to improve safety features and policies.
Education
Degrees, certifications, and relevant coursework
BUBatangas State University
Bachelor of Science, Information Technology
2019 - 2023
Completed a Bachelor of Science in Information Technology with focus on system support, database management, and network configuration.
NUNew Era University
Communications Technology
2017 - 2019
Studied Communications Technology and Information and Development-related coursework prior to transferring or completing subsequent degree studies.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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