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neha vijNV
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neha vij

@nehavij

Insurance transformation consultant at Nagarro who spearheaded business-process automation and CRM implementation at National Insurance Co. Ltd.

India
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What I'm looking for

I’m exploring opportunities to collaborate with organizations seeking to redefine the insurance experience through transformation and operational excellence.

At National Insurance Co. Ltd., I led digital transformation efforts, including automation of critical business processes and implementation of a comprehensive CRM platform. These projects helped improve operational efficiency and streamline operations.

I also managed stakeholder relationships with high-value corporate clients and worked with cross-functional teams to enhance compliance protocols and minimize risk exposure. I restructured workflows and optimized service agreements to improve outcomes for the company and its clients.

At National Insurance Co. Ltd., I mentored teams on financial reporting and led initiatives to reduce turnaround times for critical claims processes. My work also included strategic projects and risk management initiatives.

During my Management Internship at Credit Suisse, I produced and analyzed daily P&L statements for the Prime Services Department, documenting factors behind financial performance to support decision-making. I’m currently an Associate Principal Consultant at Nagarro and am exploring opportunities to collaborate with organizations seeking to redefine the insurance experience through transformation and operational excellence.

Experience

Work history, roles, and key accomplishments

Nagarro logoNA
Current

Associate Principal Consultant

May 2025 - Present (1 year 5 months)

Worked as Associate Principal Consultant at Nagarro.

National Insurance Co. Ltd logoNL

Manager

Jul 2013 - Mar 2024 (10 years 8 months)

At National Insurance, I played a pivotal role in driving strategic projects and risk management initiatives for the organization. I was entrusted with leading digital transformation efforts, where I successfully spearheaded the automation of critical business processes, resulting in improved operational efficiency. I collaborated with senior leadership and external vendors to implement a comprehe

Credit Suisse logoCS

Management Internship

Jan 2013 - Jun 2013 (5 months)

In the Prime Services Department, my role was centered on optimizing operational efficiency and reporting financial performance on T+1 basis. I held a key responsibility for generating and analyzing Profit and Loss (P&L) statements, which provided valuable insights into the equities trading performance for the traders in EMEA region.

A significant portion of my role involved meticulously producin

National Insurance Co. Ltd logoNL

Administrative Officer

Sep 2009 - Jul 2011 (1 year 10 months)

Worked as Administrative Officer at National Insurance Co. Ltd.

Education

Degrees, certifications, and relevant coursework

IB

Indian School of Business

PI

Project Management Institute

Project Management Professional (PMP)

Feb 2026 · Expires Feb 2029

IB

Indian School of Business

Master of Business Administration - MBA

2024 - 2025

HE

Henry Harvin Education

Lean Six Sigma Black Belt (ICBB)

Oct 2024

SE

Scrum Alliance D-A-CH e.V.

Scrum Master Certified (SMC)

Feb 2023 · Expired Feb 2025

IB

Indian Statistical Institute, Bangalore

Lean Six Sigma Green Belt

Dec 2023

II

Insurance Institute of India

Fellow Insurance Institute of India (F.I.I.I.), Health Insurance

2015 - 2015

BP

BITS Pilani

Master of Business Administration (MBA), Finance, General

2011 - 2013

GT

Galgotia's College of Engineering and Technology

Bachelor of Technology (B.Tech.), Computer Science

2004 - 2008

II

Insurance Institute of India

Fellowship Diploma from Insurance Institute of India

Tech stack

Software and tools used professionally

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