At Deloitte, I supported the SFDC-to-ServiceNow HR transformation by documenting processes, testing the system, and coordinating defect resolution ahead of go-live. I also built a PowerAutomate and Excel macro workflow for I-9 reminder emails, eliminating 8+ hours of manual effort per week.
I’ve redesigned HR processes, redrafted SOPs, and supported an AI-driven initiative to standardize SOPs for automated workflows. At Keka HR Payroll Software, I analyzed organizational structures and policies and built onboarding and monthly review analytics reports and HR dashboards.

