Neeraj User

Worked with manufacturing and stockist businesses to replace manual billing and stock management processes with ERP systems. Designed phased rollouts, implemented role-based access controls, and created business-specific reports.

Supported global users of a professional trading platform, resolving technical, product and account-related issues. Collaborated with internal teams to add documentation and improve operational processes.

Developed a data pipeline to fetch, store, and analyze Indian stock market options data, and built a dashboard for insights. Trained a client in options trading from basics to complex topics like options greeks.

Owned end-to-end rebuild of a marketing campaign analytics dashboard, transitioning it into a fully automated self-serve product. Built a natural language stock backtesting platform with AI-driven code generation.

Designed and implemented phishing simulations and training for 25+ global clients, improving user behavior by around 50%. Led onboarding of enterprise clients to Microsoft 365 security solutions and monitored real-time security events.