At Quectel, I manage IoT SIM lifecycles in the CMP platform, including provisioning, activation, termination, and data plan allocation. I also configure usage rules and deliver platform onboarding for customers.
I process customer and trial orders in CRM, manage fulfillment and inventory in SAP, and coordinate international DHL shipments. I maintain SIM and order records using Excel and internal systems.
Previously, at NCR Corporation, I troubleshot Level 2 technical issues for POS systems and dispatched field technicians. My background also includes patient scheduling at GlobalKom (for Coast 2 Coast Diagnostics) and teaching English at Centre for foreign languages “WHIZ”.
