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Kalu Precious

@kaluprecious

Front Desk Receptionist at Park 10 Suite, managing guest check-ins and room reservations.

At Park 10 Suite, I welcomed guests, managed check-ins and room reservations, and maintained accurate guest records and booking information.

I answered calls and guest enquiries, and coordinated with housekeeping and other departments to support smooth guest service. I also resolved guest concerns while maintaining high standards of customer service.

Previously, I worked as a Front Desk Receptionist at Banana Island Hotel and as a Waitress at RockfellersLounge, where I served food and beverages and responded to customer requests.

Experience

Work history, roles, and key accomplishments

Front Desk Receptionist

Park 10 Suite

Jan 2024 - Jan 2026 (2 years)

Welcomed guests warmly and managed check-ins, check-outs, and room reservations efficiently. Answered telephone calls, maintained accurate records, and coordinated with housekeeping to ensure smooth guest service.

Customer Service Front Desk Operations Reservation Management telephone etiquette Record keeping Communication Skills Multitasking Problem Solving

Front Desk Receptionist

Banana Island Hotel

Jan 2022 - Jan 2023 (1 year)

Welcomed guests and managed check-ins, check-outs, and reservations. Answered calls, maintained records, coordinated with housekeeping, and resolved guest concerns promptly.

Customer Service Front Desk Operations Reservation Management telephone etiquette Record keeping Communication Skills Multitasking Problem Solving

Waitress

Rockfellers Lounge

Jan 2021 - Jan 2022 (1 year)

Delivered exceptional customer service in a fast-paced hospitality environment. Took orders accurately, maintained dining area cleanliness, and responded professionally to customer requests.

Customer Service Order Taking Communication Skills Teamwork Problem Solving Time Management