Open to opportunities

Nayana C

@nayanac

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Experienced digital marketing specialist with a focus on customer satisfaction.

United Arab Emirates

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What I'm looking for

I am looking for a role that allows me to leverage my digital marketing expertise while contributing to a collaborative team environment focused on customer satisfaction and innovative solutions.

I am a dedicated professional with over 9 years of experience in Business Services, currently serving as a Subject Matter Expert (Process Specialist) at Infosys Ltd. My expertise lies in digital marketing management, where I have successfully planned and executed various marketing activities, including SEM, email, and social media campaigns. I pride myself on my ability to handle demanding customers and ensure high-performance service delivery.

Throughout my career, I have demonstrated strong leadership skills by guiding teams during project phases and facilitating knowledge sharing through quality audits. My analytical abilities allow me to generate insightful reports on campaign performance, optimizing strategies to meet client goals effectively. I am certified in Google AdWords and Bing Ads, and I continuously seek to enhance my skills, currently pursuing Facebook Business AD management training.

Experience

Work history, roles, and key accomplishments

Senior Process Specialist

Infosys Limited

Mar 2014 - Jan 2023 (8 years 10 months)

As a Senior Process Specialist at Infosys Limited, I managed and executed digital marketing activities including SEM, email, social media, and advertising campaigns. I optimized paid marketing campaigns using Google and Bing Ads, provided insightful reports on campaign performance, and ensured client satisfaction through effective communication and problem resolution.

Digital Marketing SEM Google Ads Bing Ads Campaign Management Data Analysis Client Communication PPC SEO

Content Auditor

Coxswain Technologies Ltd.

Mar 2013 - Mar 2014 (1 year)

In my role as a Content Auditor at Coxswain Technologies, I was responsible for editing videos and images for quality, reviewing content submissions, and ensuring compliance with policy guidelines. I focused on maintaining high standards for video accuracy and labeling.

Content Editing Compliance Policies Content Review Communication Team Collaboration Quality Control