At Coventry University, I assess international undergraduate and postgraduate applications, review academic credentials and supporting documents, and issue offers in line with institutional standards. I also administer CAS processes and conduct immigration compliance checks under UKVI sponsor licence obligations.
At University of Essex, I managed administrative operations, provided line management to a seven-member team, and managed a £97,000 departmental budget. I delivered 15% cost efficiencies through supplier renegotiation and process optimisation, and reduced onboarding cycle time by 20% through HRMS process re-engineering.

