At Self-Employed, I process and ship more than 100 online orders weekly with 99% accuracy and on-time delivery. I also implemented online marketing strategies that increased monthly sales by 25%.
I maintain inventory and financial records, reducing discrepancies by 15%, and provide personalized customer support that earns 95% positive feedback.
As a Member Services Representative at Iberostar The Club, I supported members with resort bookings, transportation, and account management. I also handled billing inquiries and payment processing.
At Spencer’s Gifts & Spirit Halloween, I assisted guests by phone and email with order status, payments, and product and policy questions. Earlier, as Owner / Manager of Thread Stash, I managed inventory and ordering schedules and oversaw accounting and payment collection.
