Annie User

Manage purchasing and procurement of apparel, gifts, and supplies in WinPrism, including high volume purchase orders; analyze inventory, sales, purchasing, and Open-to-Buy reports to guide product selection, replenishment, stock levels, and clearance decisions while supervising purchasing clerical staff. Evaluate product costs and sales performance to establish retail pricing and maintain margins;

Managed custom promotional merchandise orders for university departments from initial request through final delivery, determining product requirements, quality, pricing, and deadlines. Researched and sourced products, prepared quotes, coordinated artwork and vendor proofs, and managed orders through production and delivery.

Maintained and updated e-commerce websites, including product information and website content. Reviewed vendor order confirmations, entered purchasing information into the ERP system, created SKUs, and assisted with inventory and pricing.

Fulfilled online orders and maintained e-commerce product listings, including descriptions, images, product information, and organized product catalogs.

Cashiered, answered customer questions, and stocked the floor.

Processed cashier and guest-service transactions, including returns, price matches, order pickups, Target Card payments, and other customer requests. Prepared and delivered Drive-Up orders ranging from 1–90 items and trained team members on efficient order fulfillment while emphasizing accuracy, teamwork, and safety.

Bachelor of Arts in Psychology with a minor in Sociology from California State University Long Beach.