Navid Yousefi

Delivered network and security infrastructure projects for clients, including design, installation, and configuration of firewalls, switches, and security camera systems. Managed projects end-to-end from needs assessment to deployment.

Lead IT operations and mentor team members, ensuring reliable infrastructure performance and adherence to best practices. Manage hybrid Active Directory and Azure AD, drive SOC 2 audit readiness, and automate system maintenance using PowerShell and Ansible.

Managed core IT infrastructure across on-premises and cloud environments, including Windows Servers, Azure, AWS, and Microsoft 365. Administered FortiGate firewalls, Dell switches, and endpoint management via Intune and Autopilot.

Installed and configured computer hardware, software, and networks, and provided technical support to end-users. Performed regular maintenance, set up user accounts, and created documentation.

Provided technical support for hardware, software, and network troubleshooting. Managed user accounts in Active Directory and Exchange, and performed routine maintenance and monitoring.

Provided first-line desktop and network support, addressing tickets and hardware setup requests. Assisted with system imaging, troubleshooting, and network configurations.

Completed the Introduction of Microsoft 365 Copilot certification.

Completed the Introduction of Generative AI and Google Promoting Essentials certification.

Completed a Project Management program.

Completed an Advanced Networking program.

Completed an AEC in Network Administration.

Completed an AEC in Information Technology Client Support (ITCS).

Bachelor's degree in software engineering.

Associate degree in software computer.

Diploma in Technology Computer.