Open to opportunities

Naushin Shaikh

@naushinshaikh

Message

Tele Caller and Customer Service professional with 5.5 years experience and a positive, adaptable mindset.

India

Message

What I'm looking for

I’m looking for a customer-facing role where I can stay positive in difficult situations, be flexible with changing needs, and take ownership of tasks beyond my job description—while continuously improving my skills.

I’ve worked as a Tele Caller for 4 years at Maquire HR Solution Ltd., and I also worked in Customer Service for 1.5 years at India Info Line Ltd. I bring hands-on experience in customer-facing communication and day-to-day support.

I’m someone who looks for opportunities in difficult situations, staying flexible and open to learning new expectations.

I will carry out takes outside of my job description, always embrace change with a positive mindset, and support teams with reliable follow-through. I also have basic knowledge of computer to help with routine work.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

India Info Line Ltd

Worked in Customer Service at India Info Line Ltd for 1.5 years, assisting customers and managing service requests. Maintained a positive mindset and communicated clearly in English, Hindi, and Marathi.

Customer Service Customer Support Communication Skills Call Handling Problem Solving Multilingual Support Basic Computer Skills

Tele Caller

Maquire HR Solution Ltd

Worked as a Tele Caller at Maquire HR Solution Ltd for 4 years, handling customer interactions and support calls. Applied a positive, flexible approach to adapt to changing tasks.

Telecalling Customer Support Call Handling Basic Computer Skills Data Entry Problem Solving Multilingual Communication