Naudia Smith

Processed prescriptions via fax and e-order while accurately entering patient data in Framework and Docutrak systems. Supported operational and patient-care workflows through compliant record handling and attention to detail.

Performed order entry and data entry using Framework and supported billing and insurance compliance. Managed reimbursement cases, reviewed plan criteria, and supported compounding, labeling, packing, and shipping of medications.

Supported pharmacy data entry and order fulfillment using CIPS and Dosis systems. Ensured high-volume accurate labeling and filling of medications for efficient dispensing.

Assisted pharmacists with preparation and distribution of medications while maintaining drug inventory and patient/pharmacy records in accordance with laws and pharmacy procedures. Contacted providers for coverage information, obtained verbal authorizations, and supported COVID testing operations.

Supported a positive store culture through customer-focused service and adherence to safety initiatives. Assisted with merchandising and recovery tasks, including restocking, display setup, and tracking purchases to support sales opportunities.

Earned a High School Diploma from North County High School in Glen Burnie, Maryland.