Natdanai Hansena
@natdanaihansena
Student Services professional delivering administrative support, student welfare coordination, and customer-focused service in fast-paced environments.
United KingdomWhat I'm looking for
I’m a Student Services professional with experience coordinating student services activities and events, building communication systems between student services and other departments, and managing student records through accurate data entry and maintenance. In my current role at EF International, I take responsibility for the care, welfare, and safety of students at all times, including extra duty of care for students under 18, while ensuring administrative services meet compliance standards.
Before this, I strengthened my customer-facing and operational strengths in fast-paced environments as a Waiter and Crew Member. I delivered excellent customer service, handled enquiries (including menu and allergen questions), resolved issues promptly, and followed health and safety and food hygiene procedures—working closely with kitchen and front-of-house teams to keep service smooth.
Experience
Work history, roles, and key accomplishments
Student Services
EF International
Jan 2025 - Present (1 year 6 months)
Assisted in coordinating student services activities and events, including maintaining communication between student services and other departments. Managed student records and supported student welfare, care, and safety while maintaining administrative compliance standards.
Waiter
TOPs
Oct 2022 - Jan 2025 (2 years 3 months)
Provided customer service in a busy restaurant by setting up and maintaining buffet stations and efficiently clearing/resetting tables. Supported allergen enquiries, monitored food levels, and followed health and safety procedures during service.
Crew Member
McDonald's
Jun 2022 - Oct 2022 (4 months)
Provided customer service in a fast-paced restaurant by processing orders and payments accurately and ensuring timely delivery of food to customers. Maintained cleanliness and complied with food hygiene and health & safety regulations while working with colleagues to keep service efficient.
Education
Degrees, certifications, and relevant coursework
iHasco
Safeguarding Level 2, Safeguarding
Completed Safeguarding Level 2 training with iHasco in 2024.
Google (via Coursera)
Technical IT Support, IT Support
Completed Technical IT Support training provided by Google via Coursera in 2024.
St John Ambulance
First Aid at Work, First Aid
Completed First Aid at Work certification with St John Ambulance in 2024.
Phoenix H&S
IOSH Managing Safely, Health and Safety
Completed IOSH Managing Safely training with Phoenix H&S in 2023.
Arden University
Bachelor of Arts, Business
2019 - 2023
Completed a BA in Business at Arden University from 2019 to 2023.
NWFT LTD
Fire Marshal, Fire Safety
Completed Fire Marshal training with NWFT LTD in 2022.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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