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Natasha Mishra

@natashamishra

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Relationship Executive at Mashreq Global Services who developed sales strategies and improved customer satisfaction.

India

Message

At Mashreq Global Services, I developed and executed sales strategies to increase market penetration. I planned client interactions to identify customer needs and match them with suitable services, helping improve customer satisfaction.

At Axis Bank, I supported customers by resolving concerns and sharing information about new products, while cross-selling banking and insurance products. I also handled customer accounts, sales reporting, and CRM software across my financial services roles.

Experience

Work history, roles, and key accomplishments

Relationship Executive

Mashreq Global Services

Mar 2021 - Jul 2021 (4 months)

Developed and executed sales strategies to increase market penetration. Facilitated client interactions to identify needs and improve customer satisfaction, while handling trading accounts and recruiting processes.

Sales Strategy Client Relations Customer Relationship Management Citrix Avaya CRM Recruitment

Relationship Associate

Max Life Insurance

Nov 2020 - Feb 2021 (3 months)

Identified business opportunities and analyzed sales options to meet sales goals. Identified customers interested in life insurance and converted fresh leads into policies.

Sales Business Development Lead Generation Customer Relationship Management

Digital Relationship

Axis Bank

Jul 2018 - Oct 2020 (2 years 3 months)

Interacted with bank customers to resolve concerns and cross-sell products. Handled daily sales MIS, monitored team performance, and cross-sold savings accounts, insurance, and credit cards.

Customer Service Cross Selling Sales MIS Genesis CRM Saksham Leverage