Natasha Chitaka
@natashachitaka
Detail-oriented administrator supporting clients, HR, and operations through efficient digital systems.
What I'm looking for
I’m a detail-oriented administrative professional with experience supporting teams and executives in fast-paced environments. In my current Administrator role, I organize and maintain client loan records and employee files, implement digital filing systems, and handle client inquiries via email and phone—improving data retrieval by 30% and reducing document processing delays by 40%.
I also support marketing activities and assist HR with onboarding, contracts, attendance, and payroll, strengthening staff integration and compliance while contributing to better client engagement. Previously, as an Assistant Administrator, I entered and updated client data with 100% accuracy, coordinated meetings and training, streamlined restaurant workflows, and supported invoices, account reconciliation, and stock management; I’m motivated to bring my administrative expertise to remote and multicultural teams.
Experience
Work history, roles, and key accomplishments
Administrator
Afro-Distributors Microfinance
Jan 2022 - Present (4 years 6 months)
Supported microfinance operations by organizing and maintaining client loan records and contracts, implementing digital filing systems, and preparing regular reports for management. Also handled customer inquiries and assisted HR with onboarding, attendance, and payroll administration.
Assistant Administrator
Milan Family Restaurant
Feb 2019 - Dec 2021 (2 years 10 months)
Assisted with administration and daily restaurant operations by entering and updating client data with 100% accuracy and supporting loan officers with timely processing. Prepared invoices, reconciled accounts, assisted with payroll, coordinated staff meetings and training, and managed stock levels.
Education
Degrees, certifications, and relevant coursework
Marange High School
Zimbabwean High School Certificates (O Level & A Level), Secondary Education
2017 - 2018
Earned Zimbabwean High School Certificates (Ordinary Level and Advanced Level) at Marange High School in Mutare.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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