NVNatalia Vargas
@nataliavargas
Bilingual administrative professional with expertise in healthcare support.
BoliviaWhat I'm looking for
I am a bilingual administrative professional with over three years of experience supporting healthcare and legal services remotely. My proven track record includes medical interpretation, documentation, QA auditing, and effective patient communication in both English and Spanish. I am skilled in HIPAA-compliant data handling and have a strong familiarity with EMR systems, insurance verification basics, and supporting scheduling and patient intake workflows.
Throughout my career, I have demonstrated my ability to provide high-volume administrative support while maintaining a keen attention to accuracy, confidentiality, and customer care. My experience includes delivering over 1,000 live interpretation sessions and conducting QA audits on more than 500 calls, which resulted in a 30% decrease in interpretation inconsistencies. I am committed to continuous improvement and enhancing service standards through training and feedback.
Experience
Work history, roles, and key accomplishments
Over-the-Phone Interpreter & QA Evaluator
Language Services Associates
Mar 2023 - Present (2 years 4 months)
Delivered over 1000 live interpretation sessions across healthcare, legal, and customer service sectors. Conducted QA audits on more than 500 calls, providing feedback to enhance interpreter accuracy and decreasing interpretation inconsistencies by 30% through structured performance reports.
Human Resources Manager & Interpreter Trainer
TNI Outsourcing
Aug 2022 - Present (2 years 11 months)
Maintained a database of over 100 interpreters, streamlining the tracking of hours and pay. Automated reporting for billing and productivity, reducing processing time by 40%, and provided training and QA feedback to interpreters, enhancing service standards.
Technical Field Engineer
Unidad de Proyectos Especiales (UPRE)
Oct 2020 - Present (4 years 9 months)
Inspected over 50 infrastructure projects, ensuring compliance with funding and technical standards. Improved report submission efficiency by 20% through standardized documentation protocols.
Technical Consultant & Administrative Support
Unidad de Proyectos Especiales (UPRE)
Mar 2020 - Present (5 years 4 months)
Developed a document tracking system for internal correspondence and logistics. Drafted technical and financial reports, enhancing budget oversight, and coordinated material procurement and internal communications.
Data Processing Assistant – Hydrometeorology
ENDE Corani
Jan 2018 - Present (7 years 6 months)
Processed hydro and meteo datasets for national-level reports. Created predictive models for rainfall and river flow, and automated data analysis tasks, reducing turnaround time by 35%.
Education
Degrees, certifications, and relevant coursework
U(Universidad a Distancia de Madrid (UDIMA)
MSc. Hydraulic Works Design, Construction & Operation, Hydraulic Works Design, Construction & Operation
Completed a Master of Science degree focusing on the design, construction, and operation of hydraulic works. Gained advanced knowledge in this specialized field.
Asociación de Desarrollo y Capacitación Integral
Diploma, Water Resources Management
Earned a Diploma in Water Resources Management, focusing on the principles and practices of managing water resources. This program enhanced understanding of sustainable water use.
U(Universidad Privada Boliviana (UPB)
Bachelor's Degree, Civil Engineering
Obtained a Bachelor's Degree in Civil Engineering, providing a foundational understanding of engineering principles. Developed skills in various aspects of civil engineering.
Tech stack
Software and tools used professionally
Availability
Location
BoliviaAuthorized to work in
Salary expectations
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