Natalia User
@nataliauser14
Customer service professional at Boswells Caffè who handled complaints and coordinated daily team work.
PolandWhat I'm looking for
At Boswells Caffè, I supported customers, responded to complaints and helped resolve problems while following service standards. I also handled till transactions and coordinated the team's daily work.
At Pen Mill Infant and Nursery Academy, I communicated with teachers, parents and team members, and organized materials and tasks. I adapted my communication to different people and situations.
I also worked in the kitchen at Barolo Lounge, completing orders and checking stock. I want to develop in customer service, marketing or sales, drawing on my organizational, interpersonal and digital skills.
Experience
Work history, roles, and key accomplishments
Asystentka nauczyciela
Pen Mill Infant and Nursery Academy
Sep 2024 - Sep 2026 (2 years)
Supported teachers and communicated with parents and team members. Organized materials and tasks to ensure smooth daily operations.
Pracownica kuchni
Barolo Lounge
Apr 2024 - Aug 2024 (4 months)
Collaborated with the team in a fast-paced environment. Completed orders, monitored stock, and reported missing products.
Pełnoetatowa opieka nad rodziną
Wielka Brytania
Jan 2020 - Jan 2024 (4 years)
Planned daily schedules, organized duties, and managed deadlines. Solved problems independently and adapted to changes.
Supervisor / Mistrzyni zmiany
Boswells Caffè
Jan 2018 - Jan 2020 (2 years)
Coordinated daily team work, assigned tasks, and set priorities. Handled customer complaints and ensured quality service standards.
Education
Degrees, certifications, and relevant coursework
New Skills Academy
Level 2 Teaching Assistant Diploma, Teaching Assistance
Completed the Level 2 Teaching Assistant Diploma in 2024.
Liceum Ogólnokształcące, Józefów
High School Diploma, General Education
2008 - 2011
Attended Liceum Ogólnokształcące in Józefów from 2008 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Salary expectations
Job categories
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